Booking & Planning

Q
How do I book a tour?
A

Simply send us an inquiry through our contact form. We’ll get back to you to discuss your dates, interests, and any questions. Your booking is confirmed once we have agreed on the tour details and received full payment.

Q
How far in advance should I book?
A

We recommend booking at least one to two weeks ahead, especially during peak seasons such as spring and autumn. Last-minute requests are also welcome. We’ll do our best to accommodate you.

Q
Can the tour be customized?
A

Absolutely. Every tour is private and flexible. Tell us what you’re curious about, and we’ll shape the day around your interests and pace.

Q
Are your tours private or group tours?
A

All our tours are fully private. You’ll never be grouped with strangers — it’s just you, your party, and your guide.

On the Day

Q
What happens if it rains?
A

Tours generally operate in light rain and normal weather conditions. If severe weather affects safety, we may adjust the itinerary or discuss alternative arrangements with you.

Q
Can you accommodate dietary restrictions or allergies?
A

Yes. Please let us know in advance, and we’ll do our best to recommend dining options that suit your needs.

Practical Details

Q
What languages do you speak?
A

Tours are conducted in English by a nationally licensed guide.

Q
How do I pay?
A

Payment instructions will be provided once your tour details have been agreed. Full payment is required to secure your booking.

Q
What is included in the tour price?
A

Inclusions vary by tour. Your private guide service is included, while transportation, meals, admission fees, and other personal expenses are generally not included unless otherwise stated. Please check the individual tour page for details.

Q
How many people can join?
A

Most of our tours are designed for private groups of 1–5 guests. If you are traveling with a larger group, please contact us and we’ll see what arrangements may be possible.

Q
Do you offer hotel pickup?
A

Yes. We can generally meet you at your hotel or accommodation in central Tokyo. Pickup arrangements may vary depending on the tour, so the meeting point will be confirmed with you in advance.

Still have questions?